June 1, 2004

Cellphone User Rights Considered Harmful

Filed under: commons — Wendy @ 5:24 am

Via Cory, phone consultants say user rights are a bug:

New mobile devices based on a version of the Symbian OS are a serious threat to mobile operator revenue streams, according to consultancy Mako Analysis. Savvy users can use devices running on Symbian’s Series 60 operating system (OS) to completely bypass a range of services that are normally charged for by their mobile operator, the UK-based consultancy warned on Monday. While the threat is currently minimal, the loophole has the potential to cause major headaches for operators.

Open handsets let users choose their applications, which have to compete on pure value. Sure lock-in is nice for sellers — until buyers bypass the locked-in route altogether. Companies who take the path Mako recommends are just clearing the way for others to listen to their (former) customers.

2 Comments

  1. Dumb Mobs

    Why offer technology that empowers people to do cool things when you can hobble it to force them to buy cool things? So asks a report by Mako Analysis on SymbianOS phones, which are evidently too smart for their own…

    Trackback by Copyfight — June 1, 2004 @ 9:10 am

  2. You want to send an MMS across borders?

    Then you must be joking — or so, T-Mobile seems to believe. Playing around with my new mobile phone a little more, I attempted to send an MMS (a multimedia message sent from a mobile phone) to a mobile phone…

    Trackback by No Such Weblog — July 7, 2004 @ 6:25 am

RSS feed for comments on this post.

Sorry, the comment form is closed at this time.

Powered by WordPress