June 01, 2004
Cellphone User Rights Considered Harmful

Via Cory, phone consultants say user rights are a bug:

New mobile devices based on a version of the Symbian OS are a serious threat to mobile operator revenue streams, according to consultancy Mako Analysis. Savvy users can use devices running on Symbian's Series 60 operating system (OS) to completely bypass a range of services that are normally charged for by their mobile operator, the UK-based consultancy warned on Monday. While the threat is currently minimal, the loophole has the potential to cause major headaches for operators.
Open handsets let users choose their applications, which have to compete on pure value. Sure lock-in is nice for sellers -- until buyers bypass the locked-in route altogether. Companies who take the path Mako recommends are just clearing the way for others to listen to their (former) customers.

Posted by Wendy at 05:24 AM
First, Do No Harm

If it weren't already clear that copyright has no Hippocratic oath, the tale Suw Charman relays makes it obvious:

Reynolds works for the London Ambulance Service, and has just been on a course covering new treatment guidelines. He and his colleagues will, however, be getting an out-of-date version of the course handbook because the copyright holders won't allow the London Ambulance Service to edit the newest version so that it is more relevant to London.
Even those who can't put lost creativity on a balance sheet should be disturbed by this kind of consequence.

After spotting several nuggets on her blog, I look forward to meeting Suw at NotCon 04.

Posted by Wendy at 05:06 AM